Awaab Comply · Developed by the team behind Redfearn Experts

Investigate on site.
Reports in minutes.

Investigate damp, mould and wider housing hazards on your phone or tablet. Capture your findings on site and generate a downloadable report—often before you leave, ready when you get back to the office.

Built for housing associations, local authorities and inspection teams.

Awaab Comply inspection app displayed on a phone
Inspection and reporting, brought together.Inspect on site → Generate the report → Download & review

A faster route from visit to next step

Finish the visit.
Have the report ready.

Housing teams need to capture the right information, produce clear reports and move cases forward without unnecessary delays. Traditional write-ups can separate the site visit from the report. Awaab Comply brings them together.

Whether your team carries out the visit or we do it for you, the findings can be brought into a report you can download on your phone or tablet. Less writing up back at the office, with professional review before issue.

One guided investigation

  • Photographs, measurements and observations recorded on site
  • Required fields to help reduce missing information
  • AI-assisted summaries from the evidence captured
  • Downloadable reporting for review and follow-up
  • Use on iOS and Android phones and tablets

See Awaab Comply in action

From site visit to report.
See how it works.

Watch the 66-second introduction to Awaab Comply.

Awaab Comply App Intro

See the inspection and reporting workflow.

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Capture. Generate. Review.

Tools for consistent investigations

Bring evidence capture and report preparation into the same workflow.

On-site report generation

Generate professional reports while still at the property and reduce the delay between the visit and the report.

Mandatory data capture

Required fields guide your team through the information needed, helping reduce incomplete records and rework.

AI-assisted summaries

Turn recorded information into structured summaries. The responsible professional checks the findings before issue.

Clearer complaint records

Keep observations and supporting evidence together to help explain findings and identify follow-up actions.

Works across devices

Use suitable iOS and Android phones and tablets, so teams can work with devices they already have.

Guided on-site workflow

Support staff with building knowledge and suitable training through a consistent process. Competence should match the hazards assessed.

How it works

Simple. Fast. Consistent.

01

Equip your team

Use suitable investigation equipment, including a damp meter, anemometer and smartphone or tablet, with the appropriate training.

02

Open the app

Follow the guided workflow on iOS or Android for a consistent approach to the investigation.

03

Investigate on site

Capture photographs, measurements and observations as you work, completing the required fields.

04

Generate & review

Generate the report in minutes, download the PDF on your device, check the findings and plan the next steps.

Work in-house or bring us in

Choose the approach that fits your team

Use Awaab Comply in-house

Equip your housing officers, surveyors or inspection team with a structured workflow. Discuss app access, setup, onboarding and the hazards relevant to your organisation during a demonstration.

Discuss app access →

Ask Redfearn to inspect

If you need inspection support, discuss the properties, locations, anticipated volume and required timetable with us. We can consider the appropriate surveyor, scope and reporting arrangements.

Discuss inspection support →

Damp and mould and wider housing hazard workflows can be discussed in the demo. Confirm the current modules and specialist requirements for your intended use. Reports and AI-assisted content require professional review; the app supports your organisation’s wider response.

Common questions

Who is Awaab Comply for?

Local authorities, housing associations, compliance teams, housing officers and surveyors carrying out housing investigations and reporting.

What equipment and knowledge do inspectors need?

Inspectors need suitable building knowledge, training and equipment for the hazards they assess. The guided workflow supports their investigation, with specialist advice where required.

How quickly is the report available?

Reports can be generated in minutes from the information recorded on site, often before leaving the property. The investigation’s length depends on the property and issues. A suitably competent person must check the report before issue.

Can Redfearn carry out the inspections for us?

Yes, please discuss your locations, required scope, volume and timetable with our team so we can consider suitable inspection and reporting arrangements.

How much does it cost?

Contact us to discuss app access or inspection support, expected usage and your organisation’s requirements. We will confirm the proposed arrangement and fees before you commit.

Let’s make the next visit count

Less time writing up.
A faster route to the next step.

Bring your questions. We’ll walk you through the app and discuss whether in-house use or inspection support fits your organisation.

Not ready for a demo? Take the Awaab’s Law Scorecard ↗

Talk to Redfearn Experts

Arrange a demonstration or discuss inspections

Tell us your organisation, whether you need app access or inspection support, and the locations and approximate volume involved. Please avoid unnecessary resident or case details.

Awaab Comply

Guided damp and mould inspections, evidence capture and draft reporting for housing teams. Phase two is in development to extend coverage across the full range of housing hazards. Contact us for the current feature set and development roadmap.

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Exterior View

The Challenge

New Legal Requirements Demand Faster, More Reliable Responses

Social landlords need timely, consistent investigations and clear records when responding to damp and mould complaints. Common challenges include:

  • Tight deadlines for initial investigations and remediation

  • Rising complaint volumes to the Housing Ombudsman

  • Increased scrutiny of response times and investigation quality

  • Risk of non-compliance without standardised, evidence-based processes

Image

"The pressure is on to respond faster, more consistently, and with bulletproof documentation—all while managing limited resources and growing caseloads."

THE SOLUTION

Awaab Comply supports housing officers, compliance teams and surveyors with tools to:

Investigate Properly

Conduct thorough investigations using guided, step-by-step protocols

Consistency

Ensure consistency with mandatory data capture and AI-powered summaries

Clear inspection records

Support consistent evidence capture and professional review as part of your organisation’s wider response

Control and Independence

Support routine investigations in-house and identify when specialist surveying advice is needed

Support case management

Keep investigation findings and supporting evidence together for informed follow-up

Key Benefits

AWAAB COMPLY APP

HOW IT WORKS

Equip Your Team

Equip staff with appropriate training, building knowledge and inspection equipment, with access to specialist support when needed.

Download & Launch

Explore the live app at awaabcomply.app and discuss device requirements and setup during a demonstration.

Instant AI Report

Generate a draft report from the recorded inspection evidence. A suitably competent person must check and approve it before it is shared.

Who Is This For?

Awaab Comply is designed for social housing and council landlords, specifically:

If you're responsible for investigating and addressing damp and mould complaints under Awaab's Law, this app is for you.

For organisations with unique requirements or higher volumes, we offer tailored enterprise packages. Contact us to discuss your specific needs.

Current damp and mould tools. Wider hazard coverage in development.

Ready to Transform Your Damp & Mould Compliance?

Contact Us

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